*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--brand: #1a1a2e;--brand-mid: #16213e;--accent: #e94560;--accent-hover:#c73652;--bg: #f4f6f9;--surface: #ffffff;--border: #e2e8f0;--text: #1e293b;--text-muted: #64748b;--success: #10b981;--warning: #f59e0b;--danger: #ef4444;--info: #3b82f6;--radius: 8px;--shadow: 0 1px 3px rgba(0,0,0,.08), 0 1px 2px rgba(0,0,0,.06);--shadow-md: 0 4px 6px rgba(0,0,0,.07), 0 2px 4px rgba(0,0,0,.06)}html,body{height:100%;font-family:Inter,sans-serif;background:var(--bg);color:var(--text);font-size:14px}#root{height:100%;display:flex;flex-direction:column}a{color:inherit;text-decoration:none}button{cursor:pointer;font-family:inherit}input,textarea,select{font-family:inherit}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;white-space:nowrap}.badge-pending{background:#fef3c7;color:#92400e}.badge-sent{background:#d1fae5;color:#065f46}.badge-skipped{background:#f1f5f9;color:#64748b}.badge-active{background:#d1fae5;color:#065f46}.badge-inactive{background:#fee2e2;color:#991b1b}.badge-suivi{background:#dbeafe;color:#1e40af}.badge-retard{background:#fef3c7;color:#92400e}.badge-reclamation{background:#fee2e2;color:#991b1b}.badge-retour{background:#ede9fe;color:#5b21b6}.badge-produit{background:#d1fae5;color:#065f46}.badge-autre{background:#f1f5f9;color:#64748b}.btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border-radius:var(--radius);border:none;font-size:13px;font-weight:500;transition:all .15s;white-space:nowrap}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-hover)}.btn-secondary{background:var(--surface);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover{background:var(--bg)}.btn-ghost{background:transparent;color:var(--text-muted);border:none}.btn-ghost:hover{background:var(--bg);color:var(--text)}.btn-success{background:var(--success);color:#fff}.btn-success:hover{filter:brightness(.92)}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{filter:brightness(.92)}.btn:disabled{opacity:.45;pointer-events:none}.btn-sm{padding:4px 10px;font-size:12px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.input{width:100%;padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:13px;color:var(--text);background:var(--surface);transition:border-color .15s}.input:focus{outline:none;border-color:var(--accent)}.input::placeholder{color:var(--text-muted)}label{font-size:12px;font-weight:500;color:var(--text-muted);display:block;margin-bottom:4px}@keyframes spin{to{transform:rotate(360deg)}}.spinner{width:18px;height:18px;border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .6s linear infinite;display:inline-block}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:13px}th{padding:10px 14px;text-align:left;font-size:11px;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--border);white-space:nowrap}td{padding:10px 14px;border-bottom:1px solid var(--border)}tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--bg)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:100;padding:16px}.modal{background:var(--surface);border-radius:12px;box-shadow:0 20px 60px #0003;width:100%;max-width:640px;max-height:90vh;display:flex;flex-direction:column}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}.modal-header h2{font-size:16px;font-weight:600}.modal-body{padding:20px;overflow-y:auto;flex:1}.modal-footer{padding:16px 20px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:8px;flex-shrink:0}.close-btn{background:none;border:none;font-size:20px;color:var(--text-muted);line-height:1;padding:2px}.close-btn:hover{color:var(--text)}.toast-container{position:fixed;bottom:20px;right:20px;z-index:999;display:flex;flex-direction:column;gap:8px}.toast{padding:10px 16px;border-radius:var(--radius);font-size:13px;font-weight:500;box-shadow:var(--shadow-md);animation:slide-up .2s ease;max-width:320px}@keyframes slide-up{0%{transform:translateY(10px);opacity:0}to{transform:translateY(0);opacity:1}}.toast-success{background:#d1fae5;color:#065f46;border:1px solid #a7f3d0}.toast-error{background:#fee2e2;color:#991b1b;border:1px solid #fca5a5}.toast-info{background:#dbeafe;color:#1e40af;border:1px solid #93c5fd}.tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);margin-bottom:20px;overflow-x:auto;flex-wrap:nowrap}.tab{padding:8px 16px;border-bottom:2px solid transparent;font-size:13px;font-weight:500;color:var(--text-muted);background:none;border-top:none;border-left:none;border-right:none;cursor:pointer;transition:all .15s;margin-bottom:-1px}.tab:hover{color:var(--text)}.tab.active{color:var(--accent);border-bottom-color:var(--accent)}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-group{display:flex;flex-direction:column;gap:4px;margin-bottom:14px}.form-group:last-child{margin-bottom:0}.empty-state{text-align:center;padding:60px 20px;color:var(--text-muted)}.empty-state .icon{font-size:40px;margin-bottom:12px}.empty-state p{font-size:14px}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border);border-radius:999px}::-webkit-scrollbar-thumb:hover{background:#cbd5e1}